Night Grocery Clerk: Customer-First & Freshness Expert

Kroger Family of Companies; Chester (VA); On-site; USD 21,000 - 23,000; Full time

Job summary

Kroger Family of Companies in Virginia seeks a frontline associate to create an outstanding customer experience through exceptional service and a safe, clean store environment. You will assist the department manager in achieving sales and profit goals, while encouraging associates to deliver excellent service and maintain core values of respect, honesty, integrity, diversity, inclusion and safety.

You will answer questions about products, gain product knowledge, and make recommendations to

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment for customers.
• Assist the department manager in reaching sales and profit goals.
• Encourage associates to deliver excellent customer service.
• Promote trust and respect among associates.
• Answer questions regarding products sold within the department and storewide.
• Gain knowledge of products and respond to questions with recommendations.
• Recommend grocery items and inform customers of specials.
• Check product quality to ensure freshness and review sell-by dates.
• Label, stock and inventory department merchandise; provide fresh products.
• Report ordering/shipping discrepancies to the department manager.
• Display a positive attitude and stay current with ads.
• Adhere to all food safety regulations and guidelines.
• Maintain proper temperatures in cases and coolers and logs.
• Reinforce safety programs and identify unsafe conditions.
• Inspect equipment and notify management of repairs.
• Notify management of accidents and report safety risks or fraud.
• Perform essential job functions with or without reasonable accommodation.

Skills

Stress tolerance

Math skills

Effective communication

Job description

Kroger Family of Companies in Virginia seeks a frontline associate to create an outstanding customer experience through exceptional service and a safe, clean store environment. You will assist the department manager in achieving sales and profit goals, while encouraging associates to deliver excellent service and maintain core values of respect, honesty, integrity, diversity, inclusion and safety.

You will answer questions about products, gain product knowledge, and make recommendations to