Night Grocery Clerk: Customer Experience Champion

Kroger; Brentwood (TN); On-site; USD 16,531,000 - 22,042,000; Full time

Job summary

Kroger is seeking team-oriented individuals to create outstanding customer experiences in our department. You will support sales goals, maintain a safe, clean environment, and uphold our Customer 1st strategy and core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities include assisting customers, knowing products, suggesting items, and ensuring product quality and safety. A background in retail and strong communication are a plus.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.
• Retail experience preferred.
• Second language (speaking, reading and/or writing) preferred.

Responsibilities

• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome and appreciated by answering questions about products.
• Gain knowledge of products and respond to questions or suggest products.
• Recommend grocery items to customers and inform them of specials.
• Check product quality to ensure freshness and monitor sell-by dates.
• Label, stock and inventory department merchandise and provide fresh products as ordered.
• Report ordering/shipping discrepancies to the department manager.
• Display a positive attitude and stay current with ads.
• Adhere to food safety regulations and maintain proper temperatures in cases and coolers.
• Reinforce safety programs and identify unsafe conditions, notifying management.

Skills

Stress management

Effective communication

Basic math skills

Retail experience

Second language

Job description

Kroger is seeking team-oriented individuals to create outstanding customer experiences in our department. You will support sales goals, maintain a safe, clean environment, and uphold our Customer 1st strategy and core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities include assisting customers, knowing products, suggesting items, and ensuring product quality and safety. A background in retail and strong communication are a plus.