Night Grocery Service Specialist

Kroger; Chester (VA); On-site; USD 18,000 - 22,000; Full time

Job summary

Kroger is seeking a customer-focused store associate to create outstanding experiences for shoppers in Chester, VA. You will assist the department manager in achieving sales goals, maintain a clean, safe environment, and answer questions about products to help customers find what they need.

Key duties include promoting trust among staff, ensuring product freshness, following food safety guidelines, and staying informed about ads and promotions. A friendly, proactive attitude is required.

Qualifications

• Must be able to perform the essential job functions with or without reasonable accommodation.
• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.
• Any retail experience.
• Second language (speaking, reading and/or writing).

Responsibilities

• Promote trust and respect among associates
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products
• Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products
• Recommend grocery items to customers to ensure they get the products they want and need; inform customers of grocery specials
• Check product quality to ensure freshness; review sell by dates and take appropriate action
• Label, stock and inventory department merchandise; provide customers with fresh products that they have ordered
• Report product ordering/shipping discrepancies to the department manager
• Display a positive attitude
• Stay current with present, future, seasonal and special ads
• Adhere to all food safety regulations and guidelines
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
• Notify management of customer or employee accidents
• Report all safety risks/issues and illegal activity, including robbery, theft or fraud

Skills

Ability to handle stressful situations

Effective communication skills

Basic math skills

Any retail experience

Job description

Kroger is seeking a customer-focused store associate to create outstanding experiences for shoppers in Chester, VA. You will assist the department manager in achieving sales goals, maintain a clean, safe environment, and answer questions about products to help customers find what they need.

Key duties include promoting trust among staff, ensuring product freshness, following food safety guidelines, and staying informed about ads and promotions. A friendly, proactive attitude is required.