Night Front Desk & Security Officer

FirstService Residential; Miami Beach (FL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical plans

Dental insurance

Vision insurance

401k with company match

Paid holidays

Job summary

FirstService Residential is seeking a Security Associate to greet residents and guests, monitor access, and maintain daily logs while ensuring a safe environment. The role involves operating electronic security systems, responding to emergencies, and adhering to the Security SOPs.

The position requires a high school diploma, a Florida Security License D, and strong customer service skills. Prior experience in a similar role and multilingual abilities are a plus.

Qualifications

• High school diploma or equivalency required.
• College level courses in business or hospitality preferred.
• Valid Florida Security License “D”.
• Must possess strong customer service background.
• Two to three years of business experience in a similar position preferred.
• Command of information system hardware/software is required. Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication, and interpersonal skills required.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors and operates Electronic Security Control Systems and Emergency Response Systems.
• Responds to emergency situations in a timely manner.
• Monitors and controls access to the building.
• Accurately maintains daily logs, records, and forms.
• Maintains a safe and secure environment throughout the building/property.
• Follows safety procedures and maintains a safe work environment.
• Works shifts that are subject to change based on property needs.
• Reads and understands The Continental Employee Handbook/Security SOPs.
• Attends Security / Front Desk staff meetings.
• May be assigned other duties by the on-site Community Association Manager.

Skills

Customer service

Communication

Interpersonal skills

Multilingual language skills

Education

High school diploma or equivalency

College courses in business/hospitality

Florida Security License D

Job description

FirstService Residential is seeking a Security Associate to greet residents and guests, monitor access, and maintain daily logs while ensuring a safe environment. The role involves operating electronic security systems, responding to emergencies, and adhering to the Security SOPs.

The position requires a high school diploma, a Florida Security License D, and strong customer service skills. Prior experience in a similar role and multilingual abilities are a plus.