Night Front Desk Associate — Security & Guest Care

FirstService Residential; Lake Worth (TX); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Full benefits

401k with company match

Paid holidays

Occasional travel for training

Job summary

FirstService Residential is seeking a Front Desk Associate in a West Palm Beach, FL setting. You will greet residents and guests, monitor access and security systems, and manage daily logs while handling emergencies with composure.

The role emphasizes strong communication, time management, and customer service, with varied duties under the property manager's supervision. Full benefits and a 401k with company match are offered.

Qualifications

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• Two (2) to three (3) years of business experience preferred.
• Computer literacy: information system hardware/software preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication and interpersonal skills required.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Emergency Response System.
• Greets and directs Residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely and efficient manner.
• Monitors and controls access to the building.
• Maintains daily log, records, and forms.
• Resolves and follows-up on all complaints/issues.
• Maintains a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on-site property manager.
• Follows safety procedures and maintains a safe work environment.
• Other duties as required.

Skills

Customer service

Communication

Time management

Verbal communication

Interpersonal skills

Multilingual

Education

High school diploma or equivalency

Business/hospitality coursework

2–3 years of business experience

Computer literacy

Written and verbal communication

Multilingual ability

Customer service and interpersonal skills

Job description

FirstService Residential is seeking a Front Desk Associate in a West Palm Beach, FL setting. You will greet residents and guests, monitor access and security systems, and manage daily logs while handling emergencies with composure.

The role emphasizes strong communication, time management, and customer service, with varied duties under the property manager's supervision. Full benefits and a 401k with company match are offered.