Night Front Desk & Security Associate

FirstService Residential; Surfside (FL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Healthcare plans

Dental plan

Vision plan

401(k) with company match

Job summary

FirstService Residential is seeking a Front Desk Associate to work independently, greeting residents and guests while monitoring security systems. You will handle logbooks, respond to emergencies, and support building operations with strong communication and multitasking skills.

Qualifications include a high school diploma (or equivalent), some college coursework in business or hospitality, and 2–3 years of experience. The role offers full-time hours and comprehensive benefits.

Qualifications

• High school diploma or equivalency preferred.
• College-level courses in business or hospitality preferred.
• Two to three years of business experience preferred.
• Computer literacy and information system knowledge preferred.
• Effective written and verbal communication skills.

Responsibilities

• Greet residents, guests and invitees and manage check-in/check-out.
• Monitor and operate electronic security systems and access controls.
• Respond to emergencies and follow safety procedures promptly.
• Maintain daily logs, records and forms with accuracy.
• Provide excellent customer service and handle complaints professionally.
• Possibly perform other duties as assigned by the on-site manager.

Skills

Communication

Customer service

Time management

Bilingual

Multitasking

Interpersonal skills

Education

High school diploma

College coursework in business/hospitality

Tools

Information systems

Job description

FirstService Residential is seeking a Front Desk Associate to work independently, greeting residents and guests while monitoring security systems. You will handle logbooks, respond to emergencies, and support building operations with strong communication and multitasking skills.

Qualifications include a high school diploma (or equivalent), some college coursework in business or hospitality, and 2–3 years of experience. The role offers full-time hours and comprehensive benefits.