Night Front Desk & Safety Coordinator

ACMH, INC.; New York (NY); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Generous benefits

Night shift accommodation

Multiple locations

Job summary

ACMH, INC. in Queens Village is seeking a dedicated Front Desk Monitor for the Sabra Goldman House night shift (11:00pm–7:00am, Sundays through Thursdays).

You will monitor entry and exit, take telephone messages, distribute mail, and provide first response in emergencies while coordinating with on-call staff. The successful candidate will maintain a calm, professional demeanor, document resident events, and cover front desk shifts at multiple ACMH locations as needed, with training provided and

Qualifications

• High school diploma and the ability to work with people.
• Willingness to cover front desk shifts at multiple ACMH residential locations as needed.
• Ability to take responsibility to carry out the duties of the position.

Responsibilities

• Monitors the entry and egress of building residents and guests.
• Takes telephone messages for residents and staff.
• Distributes resident mail.
• Provides first line of defense in emergencies and notifies management as needed.
• Conducts building rounds during shift.
• Accurately records resident events and building observations in the Front Desk Logbook.
• Monitors and documents client self-administration of medication per policy.
• Reports incidents or behavioral changes to on-call staff.
• Assists with client meal plan as applicable.
• Attends supervisory training sessions.
• Provides front desk coverage at other ACMH locations as assigned.
• Maintains calm, respectful, professional demeanor with residents, staff, and visitors.
• Performs duties as assigned by supervisor.

Skills

People skills

Communication

Phone etiquette

Record keeping

Education

High school diploma

Job description

ACMH, INC. in Queens Village is seeking a dedicated Front Desk Monitor for the Sabra Goldman House night shift (11:00pm–7:00am, Sundays through Thursdays).

You will monitor entry and exit, take telephone messages, distribute mail, and provide first response in emergencies while coordinating with on-call staff. The successful candidate will maintain a calm, professional demeanor, document resident events, and cover front desk shifts at multiple ACMH locations as needed, with training provided and