Resident Front Desk & Safety Coordinator (Part-Time)

ACMH INC; New York (NY); On-site; USD 25,000 - 33,000; Part time

Job summary

ACMH INC is seeking a Front Desk Monitor for a part-time role at our Queens Village location (74 Avenue A area). The position involves greeting residents and visitors, handling messages, managing mail, and acting as the first line of defense in emergencies. You will document events and assist with medication-related procedures during your shifts.

Shifts are Sundays and either Wednesdays & Thursdays or Fridays–Sundays with a 7:00am–3:00pm or 3:00pm–11:00pm schedule. Salary is $21.00 per hour.

Qualifications

• Requirements: High school diploma and the ability to work with people and the ability to take responsibility to carry out the duties of the position.
• Willingness to cover front desk shifts at multiple ACMH residential locations as needed.

Responsibilities

• Monitors the entry and egress of building residents and guests.
• Responsible for taking telephone messages for the residents and staff of the building.
• Responsible for the distribution of resident mail.
• Provides the first line of defense in case of emergencies; calls management, the fire department in case of a fire, etc.
• Conducts building rounds throughout shift.
• Accurately records resident events, incidents, and building walkthrough observations in the Front Desk Logbook.
• Monitors and documents client self-administration of medication, according to program policy and procedures.
• Report incidents or behavioral changes in residents to on-call staff.
• Attends training as requested by supervisory staff.
• Provides front desk coverage at other ACMH residential locations as assigned, based on program needs.
• Maintains a calm, respectful, and professional demeanor when interacting with residents, staff members, and visitors.

Education

High school diploma

Job description

ACMH INC is seeking a Front Desk Monitor for a part-time role at our Queens Village location (74 Avenue A area). The position involves greeting residents and visitors, handling messages, managing mail, and acting as the first line of defense in emergencies. You will document events and assist with medication-related procedures during your shifts.

Shifts are Sundays and either Wednesdays & Thursdays or Fridays–Sundays with a 7:00am–3:00pm or 3:00pm–11:00pm schedule. Salary is $21.00 per hour.