Front Desk Guardian (Evenings & Weekends)

ACMH-INC; New York (NY); On-site; USD 24,000 - 34,000; Part time

Job summary

ACMH is seeking a Front Desk Monitor for Garden House in Manhattan's East Village. The position supports Fridays, Saturdays and Sundays with two scheduling options and requires a welcoming, professional presence at the front desk.

Responsibilities include monitoring entry/egress, handling messages, distributing mail, and recording incidents. Candidates should be able to respond to emergencies and cover shifts at multiple ACMH locations as needed.

Qualifications

• High school diploma and the ability to work with people.
• Willingness to cover front desk shifts at multiple ACMH residential locations as needed.

Responsibilities

• Monitors the entry and egress of building residents and guests.
• Responsible for taking telephone messages for the residents and staff of the building.
• Responsible for the distribution of resident mail.
• Provides the first line of defense in case of emergencies; calls management, the fire department, etc.
• Conducts building rounds throughout shift.
• Accurately records resident events, incidents, and building walkthrough observations in the Front Desk Logbook.
• Monitors and documents client self-administration of medication, according to program policy and procedures.
• Reports incidents or behavioral changes in residents to on-call staff.
• Assists with client cooperative meal plan as applicable.
• Attends training as requested by supervisory staff.
• Provides front desk coverage at other ACMH residential locations as assigned, based on program needs.
• Maintains a calm, respectful, and professional demeanor when interacting with residents, staff members, and visitors.
• Duties as assigned by supervisor.

Education

High school diploma

Job description

ACMH is seeking a Front Desk Monitor for Garden House in Manhattan's East Village. The position supports Fridays, Saturdays and Sundays with two scheduling options and requires a welcoming, professional presence at the front desk.

Responsibilities include monitoring entry/egress, handling messages, distributing mail, and recording incidents. Candidates should be able to respond to emergencies and cover shifts at multiple ACMH locations as needed.