Night Front Desk & Housing Support - $1/hr Diff + PTO

DESC; Seattle (WA); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Dental

Life Insurance

Long-term Disability

Medical (no premiums/payroll ded.)

Employee Assistance Program (EAP)

Flexible Spending Account (FSA)

ORCA card subsidy

Paid Time Off (34 days per year)

Retirement Plan

Job summary

DESC in Seattle is seeking a Front Desk Coverage (Night Shift) to support Birch Grove's permanent housing project. You will greet residents, coordinate with clinical and maintenance staff, monitor security, and assist with medication distribution and daily operations.

The role emphasizes customer service, de-escalation, and collaboration within a unionized environment, with duties spanning building operations and safety.

Qualifications

• Basic understanding of homelessness and its adult population.
• Ability to communicate effectively with staff from diverse backgrounds.
• Able to handle challenging behaviors with empathy and professionalism.
• Commitment to cooperative, respectful service across programs.

Responsibilities

• Greet residents and providers, coordinate services, and manage lobby flow.
• Monitor security systems, enforce project rules, and assist with unit technician tasks.
• Distribute medications and support meal service during shifts.
• Maintain a clean, safe, and welcoming building environment.
• Record significant events in daily logs and participate in staff trainings.

Skills

Customer service

De-escalation

Teamwork

Communication

Homelessness awareness

Education

BA degree in social or behavioral science

Job description

DESC in Seattle is seeking a Front Desk Coverage (Night Shift) to support Birch Grove's permanent housing project. You will greet residents, coordinate with clinical and maintenance staff, monitor security, and assist with medication distribution and daily operations.

The role emphasizes customer service, de-escalation, and collaboration within a unionized environment, with duties spanning building operations and safety.