Night Front Desk & Guest Services Associate

HomeTowne Studios & Suites by Red Roof; Salem (OR); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

Competitive pay

Employer Paid Life Insurance

PTO

401K with Employer Match

Career Growth Opportunities

Job summary

HomeTowne Studios & Suites by Red Roof in Salem, OR is seeking a Night Attendant to provide courteous, front-desk style service during night hours. The role includes guest check-ins/check-outs, handling requests after hours, and maintaining laundry areas while ensuring guest privacy and safety.

We offer benefits and opportunities for growth as part of a hospitality-focused team. Employment can be full-time or part-time based on staffing needs and business demand.

Qualifications

• High school diploma or equivalent required.
• 1 year in a customer service role preferred.
• Must have basic office skills (math, cash handling, computer skills).
• Basic English communication (verbal and written) required.

Responsibilities

• Make courtesy calls within 30 minutes after guest check-in.
• Assist guests with requests and/or complaints after regular office hours.
• Handle check-ins/check-outs and issue guestroom keys as needed.
• Maintain cleanliness and organization of laundry areas and guest laundry.
• Provide courteous patrol in lobby and front entrance area.
• Deliver exceptional customer service while ensuring guest privacy and safety.

Skills

Customer service

Cash handling

Basic math

English communication

Education

High school diploma or equivalent

Tools

Computer skills

Job description

HomeTowne Studios & Suites by Red Roof in Salem, OR is seeking a Night Attendant to provide courteous, front-desk style service during night hours. The role includes guest check-ins/check-outs, handling requests after hours, and maintaining laundry areas while ensuring guest privacy and safety.

We offer benefits and opportunities for growth as part of a hospitality-focused team. Employment can be full-time or part-time based on staffing needs and business demand.