Night Front Desk Auditor (Part-Time) - Earned Wages Access

North Point Hospitality Group; Savannah (GA); On-site; USD 19,000 - 26,000; Part time

Benefits offered by this job

Free Parking / On Bus Route

Early Access to Earned Wages

Travel Discounts

Competitive Pay

Job summary

North Point Hospitality Group seeks a part-time Front Desk Associate to warmly welcome guests, register arrivals, and manage check-out processes at our Savannah properties. You will balance transactions, provide directions, and ensure guest satisfaction with proactive, courteous service.

The role requires professionalism, a guest-focused mindset, and the ability to act as a gracious host to all guests while coordinating with team members and departments to resolve issues promptly.

Qualifications

• High School diploma or GED required.
• 3-year experience in hotel front desk preferred.
• Professionalism is essential.
• Ability to delight guests by anticipating needs and responding warmly.
• Caring and respectful attitude toward guests and colleagues.
• Act as gracious host to all guests.

Responsibilities

• Registers guests
• Checks out guests and settles accounts
• Provides general information to guests (i.e. directions, restaurant hours etc.)
• Balances and audits all Front Office postings and settlements
• Updates daily checklist and guest history
• Balances all credit cards, direct bills, and miscellaneous charges from all shifts
• Closes the food and beverage point of sale system and balances all room charges from outlets
• Starts close-out process; prints and distributes Night Audit Report Packets
• Consistently provides exceptional customer service by exceeding guests expectations
• Takes ownership of all guest complaints and rectifies the complaints quickly and efficiently
• Communicates information regarding guests’ needs to other team members and departments

Skills

Professionalism

Guest delight

Caring and respectful

Host mindset

Education

High School diploma or GED

Job description

North Point Hospitality Group seeks a part-time Front Desk Associate to warmly welcome guests, register arrivals, and manage check-out processes at our Savannah properties. You will balance transactions, provide directions, and ensure guest satisfaction with proactive, courteous service.

The role requires professionalism, a guest-focused mindset, and the ability to act as a gracious host to all guests while coordinating with team members and departments to resolve issues promptly.