Night Front Desk Auditor: Memorable Guest Experiences

Grand Hyatt; Atlanta (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Commission opportunity

Benefits after 30 days

Medical insurance

Dental insurance

Vision insurance

Flexible spending

Disability insurance

Life insurance

Paid time off

401(k) with matching

Educational assistance

Hotel room nights

Job summary

Grand Hyatt Atlanta in Buckhead is seeking Night Audit Front Office associates to manage the guest registration process, communicate hotel services and promotions, and support nightly front desk operations. This overnight role involves handling payments, responding to guest inquiries, and contributing to a welcoming guest experience through courteous, professional service.

The position offers opportunities for growth and competitive benefits as part of Hyatt's commitment to caring and attentive

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• Availability to work overnight 3rd shift and occasionally work PM shift.

Responsibilities

• Handle guest registration and communicate hotel services and promotions.
• Perform Night Audit duties with accuracy and efficiency.
• Interact with guests to create a positive guest experience.
• Process payments and respond to guest inquiries.

Skills

Customer service

Verbal communication

Written communication

Overnight shift availability

Job description

Grand Hyatt Atlanta in Buckhead is seeking Night Audit Front Office associates to manage the guest registration process, communicate hotel services and promotions, and support nightly front desk operations. This overnight role involves handling payments, responding to guest inquiries, and contributing to a welcoming guest experience through courteous, professional service.

The position offers opportunities for growth and competitive benefits as part of Hyatt's commitment to caring and attentive