Night Audit | Full Time

Grand Hyatt; Atlanta (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Commission opportunity

Benefits after 30 days

Medical insurance

Dental insurance

Vision insurance

Flexible spending

Disability insurance

Life insurance

Paid time off

401(k) with matching

Educational assistance

Hotel room nights

Job summary

Grand Hyatt Atlanta in Buckhead is seeking Night Audit Front Office associates to manage the guest registration process, communicate hotel services and promotions, and support nightly front desk operations. This overnight role involves handling payments, responding to guest inquiries, and contributing to a welcoming guest experience through courteous, professional service.

The position offers opportunities for growth and competitive benefits as part of Hyatt's commitment to caring and attentive

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• Availability to work overnight 3rd shift and occasionally work PM shift.

Responsibilities

• Handle guest registration and communicate hotel services and promotions.
• Perform Night Audit duties with accuracy and efficiency.
• Interact with guests to create a positive guest experience.
• Process payments and respond to guest inquiries.

Skills

Customer service

Verbal communication

Written communication

Overnight shift availability

Job description

Organization- Grand Hyatt Atlanta in Buckhead

Night Audit Front Office associates are responsible for the guest registration process and communication of hotel services and promotions, as well as specific Night Audit duties. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you! Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you. At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Why Work at Hyatt?

• Opportunity for commission
• Benefit eligible after 30 days
• Medical/Dental/Prescription/Vision Insurance
• Flexible Spending Accounts
• Disability and Life Insurance
• Paid Family Bonding Time
• Adoption Assistance
• $1,000 per year for Educational Assistance
• Complimentary and Discounted Hyatt Hotel Room Nights
• Paid Time Off & Paid Holidays
• 401(k) with Employer Match
• Support for Your Personal Wellbeing (Complimentary Headspace Subscription, Colleague Assistance Program, and more)

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills
• Ability to stand for long periods of time.
• Availability to work overnight 3rd shift and occasionally work PM shift .