Night Front Desk Auditor - Luxury Resort, 11pm-7am

Gurney's Resorts; Montauk (NY); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Retirement plan

Pet benefits

Shared housing

Job summary

Gurney's Resorts & Seawater Spa in Montauk, NY is seeking a Night Auditor to provide guest service during overnight shifts while ensuring accurate daily transactions. This role blends front desk duties, financial reconciliation, and security oversight in a luxury oceanfront setting.

You will greet guests at check-in/out, process payments, generate daily reports, monitor security, assist with reservations, and maintain records of availability and occupancy.

Qualifications

• Prior front desk or night audit experience preferred.
• Strong numerical and analytical skills for reconciliation.
• OPERA PMS experience is a plus.
• Excellent communication and customer service skills.
• Ability to work independently.
• High school diploma or equivalent; hospitality degree preferred.

Responsibilities

• Greet guests during check-in/check-out and answer inquiries.
• Process payments, verify charges, and reconcile daily transactions.
• Generate and distribute daily reports for management.
• Monitor guest concerns and ensure smooth overnight experience.
• Conduct property walks to ensure security and report issues.
• Handle emergencies per protocol.
• Assist with reservations, special requests, and room assignments.
• Maintain records of availability, rates, and occupancy.
• Respond to calls and emails professionally and promptly.

Skills

Numerical skills

Analytical skills

Communication skills

Customer service

Independent work

Education

High school diploma or equivalent

Hospitality degree

Tools

OPERA PMS

Job description

Gurney's Resorts & Seawater Spa in Montauk, NY is seeking a Night Auditor to provide guest service during overnight shifts while ensuring accurate daily transactions. This role blends front desk duties, financial reconciliation, and security oversight in a luxury oceanfront setting.

You will greet guests at check-in/out, process payments, generate daily reports, monitor security, assist with reservations, and maintain records of availability and occupancy.