Night Front Desk Specialist - Guest Service & Security

Island Hospitality Management; Philadelphia (Philadelphia County); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Healthcare

HSA/FSA plans

Dependent care FSA

Identity Theft Protection

Commuter benefits

Pet Insurance

PTO & Wellness incentives

401(k) Retirement plan

Free room nights

Employee discounts

Family Leave

Team recognition

Referral bonus

Tickets at Work

Career growth

Job summary

Island Hospitality Management is seeking a Night Auditor to oversee front desk operations and serve as a reference for guests and vendors. The role requires professionalism, excellent communication, and the ability to work in a fast-paced environment. Flexibility in scheduling may be needed.

The position focuses on guest services, payment processing, and shift reporting, with opportunities to contribute to a hospitality team that emphasizes guest satisfaction and operational efficiency.

Qualifications

• Check-in/Check-out hotel guests.
• Process all payments according to established hotel requirements.
• Provide information and assistance to all guests and vendors.
• Prepares all necessary reports during each shift for the management team.

Responsibilities

• Greet guests and manage check-in/check-out.
• Process payments per policy.
• Provide information to guests and vendors.
• Prepare shift reports for management.

Skills

Guest service

Communication

Problem solving

Team player

Attention to detail

Security awareness

Flexible availability

Job description

Island Hospitality Management is seeking a Night Auditor to oversee front desk operations and serve as a reference for guests and vendors. The role requires professionalism, excellent communication, and the ability to work in a fast-paced environment. Flexibility in scheduling may be needed.

The position focuses on guest services, payment processing, and shift reporting, with opportunities to contribute to a hospitality team that emphasizes guest satisfaction and operational efficiency.