Night Front Desk Auditor - Guest Service & Revenue

Hampton Inn Butte; Butte (MT); On-site; USD 22,041 - 23,419; Full time

Job summary

Hampton Inn Butte is seeking a night auditor who thrives with people and numbers, and who delivers outstanding customer service during overnight shifts. You will perform front desk duties, process reservations and check-ins, assist housekeeping and security as needed, and respond to guest inquiries with professionalism.

We provide training, the tools, and a supportive team to help grow your hospitality career.

Qualifications

• Strong communication and customer service skills.
• Computer proficiency; familiarity with accounting or reservation software.
• High school diploma or equivalent; college coursework preferred.
• Flexible overnight shift hours.
• Front desk, hospitality, guest services, or night audit experience preferred, not required.

Responsibilities

• Provide exceptional service to all hotel guests during their stay.
• Handle front desk duties such as reservations, check-ins, delegating housekeeping, security, and service requests.
• Complete bookkeeping, administrative, and accounting procedures as requested.
• Audit and reconcile financial records: cash drawer activity, card transactions, room charges, final bill preparation, occupancy percentages.
• Produce and distribute daily, weekly, and monthly reports to hotel management and general manager.

Skills

Communication skills

Customer service

Education

High school diploma or equivalent

Some college

Tools

Reservation software

Accounting software

Job description

Hampton Inn Butte is seeking a night auditor who thrives with people and numbers, and who delivers outstanding customer service during overnight shifts. You will perform front desk duties, process reservations and check-ins, assist housekeeping and security as needed, and respond to guest inquiries with professionalism.

We provide training, the tools, and a supportive team to help grow your hospitality career.