Night Front Desk Auditor | Guest Service & Reports

Auro Hotels Management; Orlando (FL); On-site; USD 20,664,000 - 27,552,000; Part time

Job summary

Auro Hotels Management is seeking a Night Auditor for Residence Inn by Marriott Orlando Airport. The role requires open availability for the overnight shift (11pm–7am) and possible day/evening shifts, including holidays and weekends. Benefits include 401k and employee discounts.

Responsibilities include guest check-in/out, posting charges, preparing daily reports, and promoting services to maximize occupancy. English proficiency required; college degree preferred.

Qualifications

• College degree preferred; High School Diploma and/or 2-3 years’ experience or equivalent combination of education and experience required.
• Must be able to speak, read, and understand English.

Responsibilities

• Assists guests in a sincere and courteous manner to ensure guest satisfaction.
• Registers and processes guests on arrival and departure for accuracy and satisfaction.
• Verifies charges and posts room charges to keep accounts current by 6:00 a.m. or brand standard time.
• Demonstrates knowledge of hotel services and local area to assist guests.
• Completes credit card transmittals, direct bills, and no-show billings.
• Prepares daily, monthly and yearly reports.
• Uses sales techniques to maximize occupancy and average rate.
• Receives and processes telephone and walk-in reservations accurately.
• Operates telephone system per company standards and safety procedures.
• Maintains safety and security procedures; informs supervisor of significant issues.
• Handles front desk duties including check-in, checkout, and related tasks.
• Part-time hours available up to 30 hours per week.

Job description

Auro Hotels Management is seeking a Night Auditor for Residence Inn by Marriott Orlando Airport. The role requires open availability for the overnight shift (11pm–7am) and possible day/evening shifts, including holidays and weekends. Benefits include 401k and employee discounts.

Responsibilities include guest check-in/out, posting charges, preparing daily reports, and promoting services to maximize occupancy. English proficiency required; college degree preferred.