Front Desk Night Auditor

Liv Hospitality; Rapid City (SD); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health/dental/vision/life

401k with 3% match

Hotel/restaurant discounts

Daily pay through ZayZoon

Job summary

Hotel Alex Johnson in Rapid City, SD, part of Liv Hospitality, seeks a Front Desk Associate for flexible full-time/part-time shifts. Compensation ranges from $16.00 to $18.00 per hour, with casual attire and a uniform; benefits include health, dental, vision, life, and a 401(k) with 3% match after one year. Daily pay through ZayZoon is offered.

Must be 18+ and ready to assist guests. The role involves checking guests in/out, answering questions about local services, and handling payments and

Qualifications

• Strong communication and listening skills; able to engage with guests.
• Excellent customer service and professionalism at the front desk.
• Ability to learn front desk procedures and hotel systems quickly.

Responsibilities

• Check guests in and out and manage room reservations.
• Distribute keys and information to guests and assist with inquiries.
• Provide information on hotel services, entertainment, shopping, and travel options.
• Ensure confidentiality and security of guest information at the front desk.
• Balance reports and process payments; handle cash and charges.

Skills

Strong communication

Customer service

Front desk operations

Learning hotel PMS

Tools

PMS software

Job description

Job Details: Level: Entry, Job Location: Hotel Alex Johnson - Rapid City, SD 57701, Position Type: Full-Time/Part-Time, Education Level: None, Salary Range: $16.00 - $18.00 Hourly, Job Shift: Any,

Responsibilities

• Responsible for making room reservations and checking guests in and out of the Hotel as needed.
• Issues room keys, Pamphlets, discount cards, etc as needed.
• Provides information to guests by answering inquiries regarding hotel and other services guests may require, such as entertainment, shopping, business, and travel.
• Ensures confidentiality, security and safety of hotel guests regarding Front Desk communications at all times
• Arranges transportation for guests as needed.
• Compute bills, post charges, collects payment and makes change for guests.
• Runs various reports - hand written and computer.
• Maintain the cleanliness and neatness of the front desk and lobby area.
• Must wear a uniform up to property standards and nametag at all times on property.
• Balance all daily reports for the Hotel.
• Post and balance charges in a timely and efficient manner.
• Other duties may be assigned to meet business needs.

Qualifications:

• Must have strong computer skills and ability to learn hotel property management system(s).
• Ability to quickly learn front desk technical procedures, such as: check-in, check-out, selling skills, computer operations, telephone operations, etc.
• Strong communication and listening skills and the ability to work and communicate effectively with the general public, employees, co-workers and with all levels of management.
• Basic knowledge of accounting operations
• 18 years or older.

Benefits for full-time Associates:

• Health / dental / vision / life
• 401k plan with 3% match after one year of employment
• Company-wide discounts on hotel rooms and restaurants

We offer daily pay to all Associates through ZayZoon!!!

An equal-opportunity employer