Night Front Desk Auditor: Elevate Guest Experience

Geronimo Hospitality Group; Indianapolis, Northern (IN, KY); Hybrid; USD 32,000 - 44,000; Full time

Benefits offered by this job

Employee Discounts

Paid Time Off

Training & Development Opportunities

401K

Medical Benefits

24/7 Online Care

Pet Insurance

Job summary

Geronimo Hospitality Group in Indianapolis is seeking a Night Auditor to balance nightly revenues and manage front desk operations, ensuring guest satisfaction at Bottleworks Hotel.

You will handle check-ins/outs, post charges, verify postings, and respond to guest needs with courtesy and accuracy. This role emphasizes reliability, attention to detail, and teamwork.

Join a team that values hard work and offers competitive benefits in a dynamic hospitality environment.

Qualifications

• High school diploma or equivalent.
• Excellent communication skills and professional attitude.
• Effective conflict management and decision making.

Responsibilities

• Greet guests and assist with guest needs.
• Posting of room charges, taxes and all other revenues to guest accounts.
• Balance revenue and expense transactions and verify postings.
• Manage check-in and check-out procedures and front desk operations.
• Handle guest complaints and maintain service standards.

Skills

Excellent communication skills

Conflict management

Decision making

Education

High school diploma or equivalent

Job description

Geronimo Hospitality Group in Indianapolis is seeking a Night Auditor to balance nightly revenues and manage front desk operations, ensuring guest satisfaction at Bottleworks Hotel.

You will handle check-ins/outs, post charges, verify postings, and respond to guest needs with courtesy and accuracy. This role emphasizes reliability, attention to detail, and teamwork.

Join a team that values hard work and offers competitive benefits in a dynamic hospitality environment.