Night Front Desk Auditor - Elevate Guest Experience

Grand Portage Trading Post; Grand Portage (MN); On-site; USD 23,000 - 26,000; Full time

Job summary

Grand Portage Lodge is seeking a Front Desk Night Audit to reconcile lodge bank balances and manage front desk tasks during the night shift. Responsibilities include check-ins, check-outs, reservations info, and switchboard operations, with other duties as assigned.

The candidate should have a high school diploma or GED, plus 3–6 months related experience or training; strong math and customer service skills are essential.

Qualifications

• Front desk experience and knowledge required.
• Strong math and communication abilities.
• Customer service experience preferred; ability to work independently or with others.

Responsibilities

• Reconcile Lodge banks for each service area.
• Handle front desk duties: check-ins and checkouts, reservations information, and switchboard operations.
• Perform shift duties as assigned by supervisor(s).
• Assist with any other related tasks as needed.

Skills

Front Desk Experience

Math Skills

Communication Skills

Customer Service

Education

High School Diploma or GED

Job description

Grand Portage Lodge is seeking a Front Desk Night Audit to reconcile lodge bank balances and manage front desk tasks during the night shift. Responsibilities include check-ins, check-outs, reservations info, and switchboard operations, with other duties as assigned.

The candidate should have a high school diploma or GED, plus 3–6 months related experience or training; strong math and customer service skills are essential.