Overnight Front Desk Auditor – Hospitality Finance

Fortune Bay Resort Casino; Tower (MN); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Bois Forte Band preference

Job summary

Fortune Bay Resort Casino in Tower, MN is seeking a Front Desk Night Auditor to manage overnight front desk operations from 9pm to 7am, overseeing auditing, posting, and balancing daily financial transactions to support guest service and profitability.

Responsibilities include compiling cashier reports, posting revenues, settling credit card accounts, verifying figures, handling guest check-in/out, and documenting issues for management.

Qualifications

• High school diploma or equivalent required.
• Must be at least 18 years old.
• Basic computer proficiency, including Microsoft Office and hotel property management systems.
• Basic mathematical skills to balance reports and reconcile transactions.
• Ability to work independently overnight with minimal supervision.
• Strong attention to detail and organizational skills.
• Excellent customer service and interpersonal communication.
• Ability to maintain confidentiality of guest information and financial records.
• Ability to obtain and maintain any required gaming license, if applicable.
• Ability to work overnight, weekends, holidays, and other shifts as needed.

Responsibilities

• Compile and reconcile cashier reports to create a master cashier report.
• Post revenues to posting masters for department credits.
• Settle all credit card accounts.
• Follow audit procedures as outlined in instructions.
• Verify accuracy of figures, calculations, and postings.
• Correct errors or list discrepancies for adjustment.
• Handle guest inquiries at the front desk and provide information.
• Check-in guests in an efficient and accurate manner with proper ID and payment verification.
• Check-out guests ensuring all bills are settled.
• Keep front desk organized and alert management for repairs or supplies.
• Document guest concerns and events in shift reports and notify management.
• Seek help from RFD Manager or MOD when needed.
• Monitor cash-handling activity and identify misuse or discrepancies.
• Resolve guest charges and approve refunds as needed.
• Perform other duties as assigned.

Skills

Attention to detail

Customer service

Mathematical skills

Computer literacy

Overnight work

Confidentiality

Education

High school diploma or GED

Tools

Hotel PMS experience

Microsoft Office

Job description

Fortune Bay Resort Casino in Tower, MN is seeking a Front Desk Night Auditor to manage overnight front desk operations from 9pm to 7am, overseeing auditing, posting, and balancing daily financial transactions to support guest service and profitability.

Responsibilities include compiling cashier reports, posting revenues, settling credit card accounts, verifying figures, handling guest check-in/out, and documenting issues for management.