Guest Services Desk Agent - Check-Ins & Reservations

Grand Portage Trading Post; Grand Portage (MN); On-site; USD 34,000 - 37,000; Full time

Job summary

Grand Portage Lodge is seeking a Front Desk Clerk to assist guests with check-in/check-out, provide reservation information, and manage the front desk switchboard.

The role requires 3–6 months of related experience or training, or an equivalent mix, with a preferred high school diploma or GED; a background check and pre-employment drug testing are required; American Indian Preference will apply.

Qualifications

• Three to six months related experience and/or training.
• Background check and pre-employment drug and alcohol testing.

Responsibilities

• Handle check-ins and check-outs and manage reservations.
• Operate switchboard and assist supervisor with duties.

Skills

Customer service

Attention to detail

Education

High school diploma or GED

Job description

Grand Portage Lodge is seeking a Front Desk Clerk to assist guests with check-in/check-out, provide reservation information, and manage the front desk switchboard.

The role requires 3–6 months of related experience or training, or an equivalent mix, with a preferred high school diploma or GED; a background check and pre-employment drug testing are required; American Indian Preference will apply.