Night Front Desk Auditor

Crescent Hotels & Resorts; Virginia Beach (VA); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Competitive wages

Benefits for associates & family

401K matching

Flexible scheduling

Discounts at Crescent properties

Marriott Employee Room Rate Discount

Job summary

Delta Hotel by Marriott Virginia Beach Waterfront is seeking a friendly Front Desk team member to greet guests, check them in and out, and ensure a smooth, welcoming experience on Shore Drive.

The role emphasizes English communication, professional appearance, teamwork, and reliability, with competitive wages, benefits, 401K, flexible scheduling, and travel discounts through Crescent Hotels & Resorts.

Qualifications

• Must be able to communicate in English and provide friendly guest service.
• Strong customer-service orientation and teamwork.
• Basic math skills and ability to perform 10-key calculations.
• Proficiency with front desk computer systems and ticketing.
• Professional appearance and strong communication with guests.

Responsibilities

• Greet and register guests; check-in and check-out.
• Handle guest payments and service procedures per brand standards.
• Maintain front desk area and filing in an organized manner.
• Balance nightly revenue and assist with daily reports as needed.
• Provide excellent service and assist with guest requests and concerns.
• Work weekends and flexible shifts.

Skills

English proficiency

Customer service

Teamwork

Mathematics

Computer literacy

Tools

POS system

Hotel PMS

Job description

Delta Hotel by Marriott Virginia Beach Waterfront is seeking a friendly Front Desk team member to greet guests, check them in and out, and ensure a smooth, welcoming experience on Shore Drive.

The role emphasizes English communication, professional appearance, teamwork, and reliability, with competitive wages, benefits, 401K, flexible scheduling, and travel discounts through Crescent Hotels & Resorts.