Front Desk Leader | Guest Experience & Team Coach

Crescent Hotels & Resorts; Virginia Beach (VA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

401K matching

Flexible scheduling

Discounts with Crescent properties

Marriott Room Rate Discount

Job summary

Delta Hotel by Marriott Virginia Beach Waterfront, a Crescent Hotels & Resorts property, is hiring for a Front Desk team member. Join a hospitality-focused culture that values guest service, teamwork, and professional growth.

As part of our Front Desk team, you will lead daily front office operations, coordinate with other departments, and ensure a seamless guest experience through strong communication and hospitality excellence. This role emphasizes integrity, teamwork, and VIP guest engagement.

Qualifications

• Interpersonal and communication skills to lead, influence, and encourage others.
• Advocates sound financial/business decision making; demonstrates honesty/integrity.
• Leads by example.

Responsibilities

• Utilizes interpersonal and communication skills to lead, influence, and encourage others.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serves as a Marriott Bonvoy Connector for the hotel.

Skills

Interpersonal communication

Leadership

Job description

Delta Hotel by Marriott Virginia Beach Waterfront, a Crescent Hotels & Resorts property, is hiring for a Front Desk team member. Join a hospitality-focused culture that values guest service, teamwork, and professional growth.

As part of our Front Desk team, you will lead daily front office operations, coordinate with other departments, and ensure a seamless guest experience through strong communication and hospitality excellence. This role emphasizes integrity, teamwork, and VIP guest engagement.