Night Front Desk Associate — Welcoming & Perks

Pacific Retirement Services, Inc.; Madison (WI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Paid Time Off

401(k) with match

Profit sharing

Free meals on shift

Employee cafeteria

Education reimbursement

Subsidized parking

Referral bonus

Fitness center access

PayActiv

Perks at Work

Employee appreciation

Resident appreciation bonus

Job summary

Capitol Lakes is seeking a friendly Receptionist to be the first point of contact for residents, guests, and visitors in Madison, WI. The role supports daily front desk operations and administrative tasks, ensuring a welcoming and well-organized environment.

Responsibilities include greeting visitors, answering calls, providing information, handling scheduling needs, and maintaining front desk procedures with a professional demeanor.

Qualifications

• Previous reception, customer service, or clerical experience preferred.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Basic computer skills and familiarity with office equipment.
• Friendly, reliable, and comfortable interacting with residents and team members.

Responsibilities

• Greet residents, guests, and visitors to create a welcoming first impression.
• Answer and route incoming calls to appropriate departments.
• Provide information and assistance in person and over the phone.
• Support mail distribution, clerical tasks, and front desk organization.
• Assist with scheduling transportation and appointments with internal teams.
• Monitor visitor access and maintain a safe environment.

Skills

Customer service

Communication skills

Multitasking

Professional demeanor

Tools

MS Office

Job description

Capitol Lakes is seeking a friendly Receptionist to be the first point of contact for residents, guests, and visitors in Madison, WI. The role supports daily front desk operations and administrative tasks, ensuring a welcoming and well-organized environment.

Responsibilities include greeting visitors, answering calls, providing information, handling scheduling needs, and maintaining front desk procedures with a professional demeanor.