Night Front Desk Associate - Warm Welcome & Reservations

Travel + Leisure Co.; Angels Camp (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k plan

Paid time off

Job summary

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests from registration to checkout, provide resort information, and quote room rates.

This Front Desk role requires friendly service, accurate cash handling, and the ability to multitask in a fast-paced environment. Responsibilities include guiding guests through check-in, issuing keys, processing transactions, balancing cash, and confirming reservations.

Qualifications

• Excellent communication and English reading/writing required.
• Professional appearance and a positive attitude.
• Ability to handle cash accurately following procedures.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail and organization.
• Basic computer and office skills.

Responsibilities

• Welcome guests and guide them through registration and checkout.
• Issue unit keys and provide information about the resort and area attractions.
• Process cash and credit card transactions following procedures.
• Balance cash receipts and perform money-handling duties.
• Complete checkout procedures and verify charges in guest folios.
• Reserve and confirm reservations and provide room rate quotes.
• Respond promptly to guest inquiries and concerns.

Skills

Friendly demeanor

Communication skills

Cash handling

Multitasking

Attention to detail

Computer skills

Job description

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests from registration to checkout, provide resort information, and quote room rates.

This Front Desk role requires friendly service, accurate cash handling, and the ability to multitask in a fast-paced environment. Responsibilities include guiding guests through check-in, issuing keys, processing transactions, balancing cash, and confirming reservations.