Hospitality Front Desk Specialist

Travel-Leisure-Co; Avon (CO); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Flexible spending accounts

Life and accident coverage

Disability insurance

401k with employer match

Wellness program

Employee Assistance Program

Paid time off for certain positions

Job summary

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests, guide them through registration, and provide information about the resort and local attractions.

You will handle cash transactions, balance receipts, and assist with check-out procedures while supporting reservations and rate quotes. A professional appearance and strong communication skills are essential in a fast-paced environment.

Qualifications

• Excellent communication skills with the ability to read, write and understand English.
• Professional appearance and a positive, can-do attitude.
• Basic math skills and knowledge of proper cash handling procedures.
• Ability to multitask and work in a fast paced environment.

Responsibilities

• Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions.
• Process cash and credit card transactions following established procedures.
• Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities.
• Complete all check-out procedures and verify charges/credits in guest folios.
• Reserve and confirm reservations for individuals and/or groups; provide room rate quotes.

Skills

English proficiency

Cash handling

Multitasking

Customer service

Tools

POS system

Cash register

Job description

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests, guide them through registration, and provide information about the resort and local attractions.

You will handle cash transactions, balance receipts, and assist with check-out procedures while supporting reservations and rate quotes. A professional appearance and strong communication skills are essential in a fast-paced environment.