Night Front Desk Associate — Seamless Overnight Stays

Front Desk Night Associate; EE. UU.; Presencial; USD 36.000 - 47.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Zero-cost healthcare plan options

401(k) retirement savings program

15 days of paid time off and 7 paidhol

16 weeks of fully paid maternity and p

12 complimentary room nights annually

50% off food and beverage

Complimentary employee meals and free:

Descripción de la vacante

Rosewood Calistoga is seeking a Night Receptionist to serve as the primary Front Office representative during overnight hours, delivering personalized guest service while supporting operational and administrative functions that keep the resort running smoothly.

You will assist guests arriving late or departing early, respond to guest requests, complete nightly reporting and audit procedures, and ensure a welcoming and secure environment throughout the night.

Formación

• Experience in front office operations, guest services, night audit, hospitality, or customer service preferred.
• Strong communication and guest service skills.

Responsabilidades

• Welcome guests during overnight hours and manage arrivals, departures, and inquiries with warmth.
• Respond to guest requests and resolve concerns for a seamless experience.
• Complete nightly audit procedures and financial reconciliations with accuracy.
• Coordinate with resort departments to communicate updates and prepare for the next day.
• Maintain accurate guest accounts, reservations, and system records.
• Create a safe, secure overnight environment for guests and associates.

Conocimientos

Guest service

Communication

Detail oriented

Independent work

Hospitality systems

Descripción del empleo

Rosewood Calistoga is seeking a Night Receptionist to serve as the primary Front Office representative during overnight hours, delivering personalized guest service while supporting operational and administrative functions that keep the resort running smoothly.

You will assist guests arriving late or departing early, respond to guest requests, complete nightly reporting and audit procedures, and ensure a welcoming and secure environment throughout the night.