Night Front Desk Associate | Guest Concierge & Security

FirstService Residential; Bal Harbour Village (FL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical plans

Dental plan

Vision plan

401k with company match

Paid holidays

Job summary

FirstService Residential is seeking a Front Desk Associate who can work independently with strong communication, guest screening, and safety awareness. You will greet residents, check-in guests and service providers, and operate security systems, maintaining daily logs.

This full-time, non-exempt role offers comprehensive benefits and an hourly rate of $20. Candidates should have a high school diploma, customer-service experience, and computer literacy; multi-language skills are a plus.

Qualifications

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• Two (2) to three (3) years of business experience preferred.
• Computer literacy: command of information system hardware/software is preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication and interpersonal skills required.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Emergency Response System.
• Greets and directs Residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely and efficient manner.
• Monitors and controls access to the building.
• Maintains daily log, records, and forms.
• Resolves and follows-up on all complaints/issues.
• Maintains a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on-site property manager.
• Follows safety procedures and maintains a safe work environment.
• Other duties as required.

Skills

Customer Service

Communication

Interpersonal Skills

Time Management

Multitasking

Written Communication

Education

High School Diploma or GED

College courses in Business or Hospitality

Tools

Information systems

Job description

FirstService Residential is seeking a Front Desk Associate who can work independently with strong communication, guest screening, and safety awareness. You will greet residents, check-in guests and service providers, and operate security systems, maintaining daily logs.

This full-time, non-exempt role offers comprehensive benefits and an hourly rate of $20. Candidates should have a high school diploma, customer-service experience, and computer literacy; multi-language skills are a plus.