Night Front Desk & Security Associate

Firstservice-Residential; Highland Beach (FL); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health benefits

401k with company match

Paid holidays

Job summary

FirstService Residential is seeking a Front Desk Associate in Gulf Stream, FL. You will work independently, greet residents, monitor security systems, and manage daily logs while delivering high-quality customer service during the overnight shift.

The role requires strong communication skills, ability to respond to emergencies, and multitasking in a security-focused environment. Full-time hours include Wednesday to Sunday night shifts with off days on Mon/Tue.

Qualifications

• High school diploma or equivalent preferred.
• College-level courses in business or hospitality preferred.
• 2–3 years of business experience preferred.
• Computer literacy: information systems hardware/software preferred.
• Effective written and verbal communication skills.
• Multiple language fluency desirable.
• Strong customer service, communication and interpersonal skills required.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Emergency Response System.
• Greets and directs Residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely and efficient manner.
• Monitors and controls access to the building.
• Maintains daily log, records, and forms.
• Resolves and follows-up on all complaints/issues.
• Maintains a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on-site property manager.
• Follows safety procedures and maintains a safe work environment.
• Other duties as required.

Skills

Customer service

Communication

Multitasking

Emergency response

Security systems

Languages

Education

High School Diploma

College courses in business/hospitality

Tools

Information systems familiarity

Job description

FirstService Residential is seeking a Front Desk Associate in Gulf Stream, FL. You will work independently, greet residents, monitor security systems, and manage daily logs while delivering high-quality customer service during the overnight shift.

The role requires strong communication skills, ability to respond to emergencies, and multitasking in a security-focused environment. Full-time hours include Wednesday to Sunday night shifts with off days on Mon/Tue.