Night Front Desk Associate: Guest Care & Security

FirstService Residential; Delray Beach (FL); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Medical plans

Dental plan

Vision plan

401k with company match

Paid holidays

Time off

Job summary

FirstService Residential is seeking a Front Desk Associate in Gulf Stream, FL. The role requires greeting residents and guests, monitoring security systems, and maintaining accurate logs.

Strong communication, multitasking, and customer service skills are essential for daily operations in a high-traffic residential setting. Responsibilities include coordinating with the on-site team, understanding access control procedures, and responding to emergencies promptly.

Qualifications

• Strong customer service and communication skills are required.
• Ability to multitask and maintain detailed records.
• Experience with information systems and security controls is a plus.

Responsibilities

• Meet and greet residents; verify guests and service providers in/out.
• Monitor Emergency Response System and Electronic Security Control Systems.
• Maintain daily logs, records, and forms accurately.
• Respond to emergencies in a timely and efficient manner.
• Direct and assist residents, guests, and invitees.
• Contribute to a safe and secure building environment.
• Per on-site manager directions, perform other duties.

Skills

Customer service

Communication

Telephone skills

Multitasking

Detail orientation

Emergency procedures

Access control

Language skills

Education

High school diploma or equivalency

Business/hospitality coursework

Tools

Information systems literacy

Computer literacy

Job description

FirstService Residential is seeking a Front Desk Associate in Gulf Stream, FL. The role requires greeting residents and guests, monitoring security systems, and maintaining accurate logs.

Strong communication, multitasking, and customer service skills are essential for daily operations in a high-traffic residential setting. Responsibilities include coordinating with the on-site team, understanding access control procedures, and responding to emergencies promptly.