Night Front Desk Agent - Benefits & 401(k)

FirstService Residential; Florida; On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical plans

Dental

Vision

401k with company match

Paid time off

Paid holidays

Job summary

FirstService Residential is seeking a Front Desk Associate for Gulf Stream, FL. You will greet residents and guests, monitor access and emergency systems, and maintain accurate logs while providing courteous service during night shifts.

The role requires strong communication, attention to detail, and the ability to work independently with minimal supervision. Schedule is Wednesday-Sunday, 11:30pm-7:30am, with Monday and Tuesday off.

Qualifications

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• Two to three years of business experience preferred.
• Strong customer service, communication and interpersonal skills required.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Emergency Response System.
• Greets and directs Residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely and efficient manner.
• Monitors and controls access to the building.
• Maintains daily log, records, and forms.
• Resolves and follows-up on all complaints/issues.
• Maintains a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on-site property manager.
• Follows safety procedures and maintains a safe work environment.
• Other duties as required.

Skills

Customer service

Communication

Multilingual

Education

High school diploma or equivalency

College courses in business or hospitality

Tools

Information systems basics

Job description

FirstService Residential is seeking a Front Desk Associate for Gulf Stream, FL. You will greet residents and guests, monitor access and emergency systems, and maintain accurate logs while providing courteous service during night shifts.

The role requires strong communication, attention to detail, and the ability to work independently with minimal supervision. Schedule is Wednesday-Sunday, 11:30pm-7:30am, with Monday and Tuesday off.