Overnight Front Desk & Security Concierge

FirstService Residential; Deerfield Beach (FL); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical plans

Dental coverage

Vision plans

Paid time off

401k with company match

Travel for training

Job summary

FirstService Residential is seeking a Front Desk Associate in Gulf Stream, FL. The role requires greeting residents, screening guests, and monitoring access control systems. You will handle daily logs, respond to emergencies, and ensure a secure building environment while working a night schedule with weekend coverage.

Ideal candidates have strong communication skills, customer service experience, and the ability to multitask. A high school diploma is preferred; bilingual abilities are a plus.

Qualifications

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• Two to three years of business experience preferred.
• Computer literacy: command of information system hardware/software is preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication and interpersonal skills required.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Emergency Response System.
• Greets and directs Residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely and efficient manner.
• Monitors and controls access to the building.
• Maintains daily log, records, and forms.
• Resolves and follows-up on all complaints/issues.
• Maintains a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on-site property manager.
• Follows safety procedures and maintains a safe work environment.
• Other duties as required.

Skills

Customer service

Communication

Multitasking

Emergency response

Multilingual

Education

High school diploma

Business hospitality coursework

Tools

Information systems knowledge

Job description

FirstService Residential is seeking a Front Desk Associate in Gulf Stream, FL. The role requires greeting residents, screening guests, and monitoring access control systems. You will handle daily logs, respond to emergencies, and ensure a secure building environment while working a night schedule with weekend coverage.

Ideal candidates have strong communication skills, customer service experience, and the ability to multitask. A high school diploma is preferred; bilingual abilities are a plus.