Night Dispatcher: Outage & Field Crew Coordinator

HOWELL-OREGON ELECTRIC CO-OP; West Plains (MO); On-site; USD 30,000 - 39,000; Full time

Job summary

Howell-Oregon Electric Cooperative in Missouri seeks a dependable Overnight Dispatcher to manage communications, coordinate outages, and support field crews. This full-time role runs Monday through Friday from 12:00 am to 8:00 am, requiring calm under pressure and strong customer service.

Experience in dispatch or utilities is helpful but not required; training will be provided. The successful candidate will work independently and contribute to reliable outage restoration and member support.

Qualifications

• High School Diploma or equivalent.
• Strong communication and organizational skills.
• Ability to work independently in a fast-paced environment.
• Willingness to learn specialized dispatch systems.

Responsibilities

• Operate radio and communications systems.
• Answer calls and assist members with service requests and outage information.
• Dispatch and coordinate crews responding to outages and emergencies.
• Maintain records and reports related to dispatch operations.
• Monitor outage restoration activities.

Skills

Strong communication

Organizational skills

Independent worker

Customer service

Computer skills

Dispatch experience

Education

High School Diploma or equivalent

Tools

Dispatch software

Job description

Howell-Oregon Electric Cooperative in Missouri seeks a dependable Overnight Dispatcher to manage communications, coordinate outages, and support field crews. This full-time role runs Monday through Friday from 12:00 am to 8:00 am, requiring calm under pressure and strong customer service.

Experience in dispatch or utilities is helpful but not required; training will be provided. The successful candidate will work independently and contribute to reliable outage restoration and member support.