Night Dispatcher & Ops Support — Part-Time, 24/7 Security

KRE Security LLC; Hamburg (Berks County); Vor Ort; USD 21.000 - 29.000; Teilzeit

Benefits dieser Stelle

Opportunity for advancement

Paid time off

Training & development

Competitive salary

Zusammenfassung

KRE Security LLC is seeking a Dispatcher / Operations Support for part-time evening hours (Mon-Fri 6:00 PM - 11:00 PM) to help keep operations moving during off-hours. You’ll monitor sites, assist with staffing, and provide light scheduling and field support as the eyes and ears of the team.

The role emphasizes calm communication, quick problem solving, and dependable, independent work. You’ll be the trusted contact for guards and clients, ensuring coverage and smooth information flow after

Qualifikationen

• Comfortable talking to people in person, on the phone or via messaging.
• Calm, professional, and confident when handling unexpected situations.
• Computer savvy and comfortable learning scheduling, communication, and other software systems.
• Organized and able to keep track of multiple things at once.
• Good problem-solver who doesn't panic when something goes wrong.
• Dependable and comfortable working independently.
• Able to communicate clearly and professionally with clients and employees.
• Willing to ask questions when unclear and make sound decisions for the role.
• Understand that 24/7 security operations require flexibility beyond 8:00 AM–5:00 PM.

Aufgaben

• Monitoring sites and guard coverage to ensure operations run smoothly.
• Fill emergency and last-minute staffing needs when a guard calls off.
• Provide light scheduling support and assist with coverage adjustments.
• Answer incoming calls and assist clients, guards, and others with questions.
• Serve as a point of contact for guards needing assistance during shifts.
• Assist guards with uniform and equipment needs.
• Help with carpooling and transportation-related needs when possible.
• Communicate schedule changes and important information to the team.
• Document important calls, changes, incidents, and follow-up items.
• Support Scheduling and Operations Teams with additional tasks as needed.

Kenntnisse

Comfortable talking to people

Calm under pressure

Computer savvy

Organized

Problem solving

Dependable

Clear communication

Independent worker

Questioning when unclear

Jobbeschreibung

KRE Security LLC is seeking a Dispatcher / Operations Support for part-time evening hours (Mon-Fri 6:00 PM - 11:00 PM) to help keep operations moving during off-hours. You’ll monitor sites, assist with staffing, and provide light scheduling and field support as the eyes and ears of the team.

The role emphasizes calm communication, quick problem solving, and dependable, independent work. You’ll be the trusted contact for guards and clients, ensuring coverage and smooth information flow after