Night Dispatcher: Drive On-Time Deliveries & Driver Support

Quality Custom Distribution; Frisco (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company benefits

Paid vacation and holidays

Uniforms and work shoes

Job summary

Quality Custom Distribution Services LLC (QCD), headquartered in Frisco, TX, is seeking a Dispatcher to join our overnight operations. You will support drivers, monitor fleet activity, and coordinate across time zones to ensure on-time deliveries.

Four 10-hour shifts, on-site in Frisco, with competitive hourly pay and benefits starting after 30 days. Strong communication and knowledge of DOT rules are essential for success in our fast-paced logistics networks.

Qualifications

• 2+ years of experience in transportation, dispatch, logistics, or food distribution.
• Experience working directly with drivers in a fast-paced transportation environment.
• Strong written and verbal communication skills with a customer-focused mindset.

Responsibilities

• Support drivers and transportation teams across multiple time zones during overnight operations.
• Monitor fleet activity to ensure on-time deliveries.
• Respond to driver issues including delays, breakdowns, route changes, and device troubleshooting.
• Review safety events, reefer compliance, and transportation exceptions while escalating concerns as needed.
• Communicate delivery delays and service issues with customers and internal stakeholders.
• Prepare shift handoffs, nightly recaps, and operational reports to support leadership decision-making.

Skills

2+ years of experience in transport/物流

Experience coordinating with drivers

Customer-focused communication

MS Office proficiency (Excel/Outlook/5

Tools

Samsara

Coretex 360

iBright

Descartes

Job description

Quality Custom Distribution Services LLC (QCD), headquartered in Frisco, TX, is seeking a Dispatcher to join our overnight operations. You will support drivers, monitor fleet activity, and coordinate across time zones to ensure on-time deliveries.

Four 10-hour shifts, on-site in Frisco, with competitive hourly pay and benefits starting after 30 days. Strong communication and knowledge of DOT rules are essential for success in our fast-paced logistics networks.