Night Desktop Support Tech: IT Concierge & Hardware Fixes

Onvida Health; Yuma (AZ); On-site; USD 45,000 - 55,000; Full time

Job summary

Onvida Health is seeking a Desktop Support Technician I in Yuma, Arizona, to support hardware and software needs within the organization. The Technician will assist with troubleshooting, implement setups in clinics, and ensure timely fixes to IT-related issues, working closely with medical staff.

This role requires strong customer service skills, a work ethic focused on dependability, and a collaborative spirit among team members. The position requires a high school diploma and 2+ years of related IT experience.

Qualifications

• 2+ years related experience.
• Preferred: CompTIA A+ Certified, ITIL Certification or a related field and 3+ years of IT Technical Support experience.

Responsibilities

• Perform IT Concierge Support duties in the hospital.
• Perform break/fix on physical hardware.
• Assist in imaging/repairing computers.
• Assist with clinic setups ensuring hardware works.
• Order hardware and software as needed.

Skills

Customer service skills

Technical troubleshooting

Problem-solving

Education

HS DIPLOMA/GED

Tools

Windows operating system

Imprivata

Job description

Onvida Health is seeking a Desktop Support Technician I in Yuma, Arizona, to support hardware and software needs within the organization. The Technician will assist with troubleshooting, implement setups in clinics, and ensure timely fixes to IT-related issues, working closely with medical staff.

This role requires strong customer service skills, a work ethic focused on dependability, and a collaborative spirit among team members. The position requires a high school diploma and 2+ years of related IT experience.