Night Crisis Counselor & Advocate

YWCA South Hampton Roads; Virginia (MN); On-site; USD 37,394,000 - 42,706,000; Part time

Job summary

YWCA South Hampton Roads is seeking a Crisis Services Specialist to provide crisis intervention counseling and advocacy for clients in a 10pm–6am shift. Under general supervision, you will support survivors of sexual and domestic violence, maintain confidential records, and contribute to grant reporting.

A background in trauma-informed care is preferred. Ideal candidates have significant education in human services and a passion for eliminating racism and empowering women.

Qualifications

• 60 hours of higher education in human services required; Bachelor’s degree in social work, criminal justice or related field preferred.
• Direct service experience working with clients affected by trauma, sexual violence and domestic violence is preferred.
• Must complete training programs and a successful background check.

Responsibilities

• Respond to crisis accompaniment requests using the SART model protocol.
• Provide in-person and telephone crisis intervention counseling and advocacy.
• Maintain client records in electronic case management and data systems.
• Collect data for grant reporting.
• Deliver in-service trainings for volunteers and staff.
• Pursue ongoing training in interpersonal violence and trauma-informed care.
• Attend staff meetings and case reviews.

Skills

Interpersonal violence knowledge

Cultural competence

Independent work

Advocacy

Team collaboration

Written and verbal communication

Calm and supportive demeanor

Willingness to travel alone

Valid driver’s license

Education

60 hours in human services

Bachelor’s degree in social work / criminal justice / related field

Job description

YWCA South Hampton Roads is seeking a Crisis Services Specialist to provide crisis intervention counseling and advocacy for clients in a 10pm–6am shift. Under general supervision, you will support survivors of sexual and domestic violence, maintain confidential records, and contribute to grant reporting.

A background in trauma-informed care is preferred. Ideal candidates have significant education in human services and a passion for eliminating racism and empowering women.