Night Concierge & Security Officer — Access & Safety

Harvard Maintenance, Inc; Boston (MA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Health & welfare

Dental

Vision

Sick leave

Vacation

401K enrollment

Job summary

Harvard Protection Services in Boston is seeking a Security - Concierge to provide professional, customer-focused security and life-safety services at the site. The role covers front-desk duties, visitor management, and patrols.

You will greet guests, monitor entrances, respond to incidents, and maintain accurate logs. The schedule is Friday through Monday, 11:00 pm to 7:00 am, and the position offers competitive pay and benefits.

Qualifications

• Minimum High School Diploma, GED or the equivalent.
• Must have reliable means of communication and transportation.
• Strong interpersonal communication skills and neat and professional appearance.
• Write routine correspondence, to include log entries and incident reporting.
• Previous contract security, law enforcement, military, customer service experience helpful.

Responsibilities

• Concierge services
• Maintain a professional demeanor, aiding customers, employees, visitors, and guests
• Maintain a visible presence in the facility / building assigned
• Monitor the environment, with the ability to detect suspicious and unsafe activity
• Responsible for becoming familiar with incoming and outgoing traffic, know the customers, tenants, visitors, and guests
• Greet customers, visitors, staff, tenants, guests in a professional manner always
• Answer all phones in a professional manner
• Permit authorized persons to enter property and monitor entrances and exits
• Know the facility / building policies and procedures; enforce them within the limits of the position
• Perform required patrols of designated areas on foot or in vehicle
• Observe departing personnel to protect against the theft of company property and ensure authorized removal of property is conducted within appropriate customer requirements
• Follow established emergency action planning and procedures
• Monitor alarms and systems
• Prepare reports on accidents, incidents, and suspicious activities, as directed

Skills

Interpersonal communication

Professional appearance

Log entries and incident reporting

Education

High School Diploma or GED

Job description

Harvard Protection Services in Boston is seeking a Security - Concierge to provide professional, customer-focused security and life-safety services at the site. The role covers front-desk duties, visitor management, and patrols.

You will greet guests, monitor entrances, respond to incidents, and maintain accurate logs. The schedule is Friday through Monday, 11:00 pm to 7:00 am, and the position offers competitive pay and benefits.