Concierge Security Officer: Guest-Focused Presence

Harvard Protection Services; Boston (MA); On-site; USD 30,000 - 39,000; Full time

Job summary

Harvard Protection Services in Boston, MA is seeking a Security Officer to provide professional, customer-focused security and life safety services for people and property.

This role emphasizes a courteous demeanor, readiness to respond to incidents, and adherence to site policies, with competitive hourly pay and benefits including health, dental, vision, sick leave, vacation, and 401K enrollment.

Qualifications

• Minimum High School Diploma, GED or the equivalent.
• Must have reliable means of communication and transportation
• Strong interpersonal communication skills and neat and professional appearance
• Write routine correspondence, to include log entries and incident reporting
• Previous contract security, law enforcement, military, customer service experience helpful

Responsibilities

• Concierge services and greet customers, visitors, staff in a professional manner
• Maintain a visible presence in the facility and monitor the environment
• Detect suspicious and unsafe activity
• Control access: permit authorized entry and monitor entrances/exits
• Perform required patrols of designated areas on foot or in vehicle
• Prepare reports on accidents, incidents, and suspicious activities

Skills

Reliable communication

Professional appearance

Strong interpersonal skills

Write incident reports

Security/customer service experience

Education

High School Diploma or GED

Job description

Harvard Protection Services in Boston, MA is seeking a Security Officer to provide professional, customer-focused security and life safety services for people and property.

This role emphasizes a courteous demeanor, readiness to respond to incidents, and adherence to site policies, with competitive hourly pay and benefits including health, dental, vision, sick leave, vacation, and 401K enrollment.