Night Campus Public Safety Dispatcher

Lake Forest College; Lake Forest (IL); Presencial; USD 25.000 - 28.000; Jornada completa

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Benefits information via HR site

Descripción de la vacante

Lake Forest College seeks a customer-focused and detail-oriented Public Safety Dispatcher for the night shift to serve as the central communications hub for Lake Forest College’s Department of Public Safety.

The Dispatcher receives, prioritizes, and dispatches calls for service, monitors alarms, and initiates emergency notifications. Dispatchers ensure timely, accurate, and professional communication with officers, campus partners, and external responders.

Formación

• Education: High school diploma or equivalent work experience; Associate’s degree preferred.
• Experience: Prior dispatch, communications, or coordination experience preferred.
• Technical Skills: Proficiency with computer systems, records management software, Microsoft Office Suite, and multi-line phone systems.

Responsabilidades

• Receive emergency and non-emergency calls; prioritize and dispatch Public Safety Officers and other responders.
• Monitor intrusion, fire, panic, CCTV, and other safety systems; initiate appropriate response protocols.
• Maintain communication with officers in the field; coordinate with local police, fire, and EMS when required.
• Accurately document calls, incidents, and actions in the department’s records of management and dispatch systems.
• Provide directions, information, and assistance to students, staff, faculty, and visitors.
• Operate two-way radios and communication systems with clear, professional etiquette.
• Handle sensitive information with discretion and professionalism.
• Prepare reports as assigned.

Conocimientos

Communication

Multitasking

Decision-Making

Attention to Detail

Customer Service

Educación

High school diploma or equivalent

Associate’s degree preferred

Herramientas

Computer systems

Records management software

Microsoft Office Suite

Multi-line phone systems

Descripción del empleo

Lake Forest College seeks a customer-focused and detail-oriented Public Safety Dispatcher for the night shift to serve as the central communications hub for Lake Forest College’s Department of Public Safety.

The Dispatcher receives, prioritizes, and dispatches calls for service, monitors alarms, and initiates emergency notifications. Dispatchers ensure timely, accurate, and professional communication with officers, campus partners, and external responders.