Campus Public Safety Dispatcher - Night Shift Alarms

ADP, Inc.; Lake Forest (IL); On-site; USD 25,000 - 28,000; Full time

Job summary

Lake Forest College is seeking a Public Safety Dispatcher for the night shift in Lake Forest, IL. The role centers on receiving, prioritizing, and dispatching calls, monitoring alarms, and coordinating with officers and external responders to keep the campus safe.

The position requires a high school diploma or equivalent, with an associate degree preferred, and proficiency in MS Office and records management software. Availability for 24/7 coverage is expected.

Qualifications

• High school diploma or equivalent; associate degree preferred.
• Experience in dispatch, communications, or coordination preferred.
• Proficiency with computer systems, records management software, MS Office, and multi-line phones.
• Ability to work rotating shifts and provide coverage as needed.
• Reliable, team-oriented and capable of working under pressure.

Responsibilities

• Receive emergency and non-emergency calls; prioritize and dispatch officers and responders.
• Monitor intrusion, fire, panic, CCTV, and other safety systems; initiate responses.
• Coordinate with local police, fire, and EMS when required.
• Document calls, incidents, and actions in records systems.
• Provide directions and assistance to students, staff, and visitors.
• Operate two-way radios and related communication equipment.
• Handle sensitive information with discretion and professionalism.
• Perform other administrative duties such as reports.

Skills

Call Handling

Alarm Monitoring

Emergency Coordination

Information Management

Campus Support

Radio Operations

Confidentiality

Multitasking

Decision-Making

Attention to Detail

Customer Service

Education

High school diploma

Associate’s degree preferred

Tools

Microsoft Office Suite

Records management software

Multi-line phone systems

Job description

Lake Forest College is seeking a Public Safety Dispatcher for the night shift in Lake Forest, IL. The role centers on receiving, prioritizing, and dispatching calls, monitoring alarms, and coordinating with officers and external responders to keep the campus safe.

The position requires a high school diploma or equivalent, with an associate degree preferred, and proficiency in MS Office and records management software. Availability for 24/7 coverage is expected.