Night Batch Operations Specialist (L1 IT Support)

Artech Information System LLC; Kennett Square (Chester County); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading IT staffing company in Chester County is seeking a Computer Operator for overnight shifts. This role includes proactive monitoring of the computer operations environment, providing L1 support, and coordinating batch schedules. The ideal candidate will have 2-3 years of experience in computer operations, possess good troubleshooting skills, and understand server and network concepts. The position requires working in shifts of 12.5 hours on a rotating basis with the responsibility of maintaining SLAs for the operations.

Qualifications

• At least 2-3 years experience of computer operations.
• Ability to handle and resolve multiple problems.

Responsibilities

• Monitors computer operations environment proactively.
• Provides L1 support for various systems and infrastructure.
• Coordinates US and UK batch schedules to meet SLAs.

Skills

Experience in computer operations

Troubleshooting server OS and network concepts

Operation processes and policies execution

Node management tools navigation

Job description

A leading IT staffing company in Chester County is seeking a Computer Operator for overnight shifts. This role includes proactive monitoring of the computer operations environment, providing L1 support, and coordinating batch schedules. The ideal candidate will have 2-3 years of experience in computer operations, possess good troubleshooting skills, and understand server and network concepts. The position requires working in shifts of 12.5 hours on a rotating basis with the responsibility of maintaining SLAs for the operations.