IT Operations & Batch Scheduling Specialist

32BJ Funds; New York (NY); Presencial; USD 83.000 - 93.000; Jornada completa

Descripción de la vacante

32BJ Funds in New York, NY is seeking an IT Operations Support Analyst to schedule and monitor system jobs, perform updates, and document issues. The role requires attention to detail and willingness to work weekends and off-hours as needed.

You will support on-site and remote operations, maintain documentation, and collaborate with stakeholders to ensure smooth production processing and prompt issue resolution.

Formación

• At least 2 years of work experience with batch scheduling and calendar planning.
• Strong attention to detail; a high degree of accuracy is required.
• Experience with user security administration, setting up and terminating users, creating and applying security roles, custom security access, and familiarity with security concepts.
• Problem solving skills.
• Effective written and oral communication skills.
• Very good organizational skills.
• Ability to learn and adapt to change.

Responsabilidades

• Schedules and monitors system batches daily, including weekends.
• Follows established timeframes, publishes monthly batch calendar, and adjusts schedules for ad hoc requests in Production and Non-Production environments.
• Updates system factor tables.
• Updates security access.
• Supports operations of the applications.
• Triggers and monitors file transmissions.
• Ensures timely reporting of production processing problems.
• Analyzes and documents application failures.
• Supports applications on-site and remotely as needed, including weekends and off hours.
• Maintains support documentation and procedure manuals.
• Tests applications and documents test cases and results, including defects.
• Establishes and maintains positive relationships with internal stakeholders and vendors.
• Performs other tasks as assigned by management.

Conocimientos

Batch scheduling

Attention to detail

Security administration

Problem solving

Communication

Organization

Adaptability

Educación

Bachelor's degree or higher

Descripción del empleo

32BJ Funds in New York, NY is seeking an IT Operations Support Analyst to schedule and monitor system jobs, perform updates, and document issues. The role requires attention to detail and willingness to work weekends and off-hours as needed.

You will support on-site and remote operations, maintain documentation, and collaborate with stakeholders to ensure smooth production processing and prompt issue resolution.