Night Banquet Lead — Setup & Event Support

HM alpha Hotels & Resorts; Scottsdale (AZ); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision (HSA)

Company-paid disability & life保险

Employee Assistance Program

Supplemental benefits

401(k) with match

Employee discounts

Paid vacation & sick time

Job summary

HM Alpha Hotels & Resorts is seeking a Banquet Head Houseperson at the Hilton Scottsdale Resort and Villas division in Scottsdale, AZ. You will supervise banquet setup teams, ensuring spaces meet hotel standards and client expectations, while coordinating with supervisors and staff for timely service.

You will handle equipment requests, maintain room readiness, and support meal service during events, while ensuring safety and accurate billing.

Qualifications

• HS Diploma or equivalent.

Responsibilities

• Supervise banquet setup team and oversee shift operations to ensure event spaces are prepared.
• Complete assigned tasks and follow instructions from supervisors or shift leaders.
• Ensure water, amenities, audio-visual and breaks are in room at least 15 minutes prior to start.
• Respond to guest requests for equipment and supplies, communicate charges, and notify for billing.
• Deliver excellent customer service by greeting guests and addressing needs promptly.
• Set up, maintain, and clean meeting and banquet rooms.
• Refresh meeting rooms during breaks by replenishing supplies and water service, remove trash.
• Assist banquet meal service and event breakdown to support operations.
• Help obtain signed banquet guest checks and post billing in front office.
• Follow all safety and energy conservation procedures and perform other duties.

Education

HS Diploma or equivalent

Job description

HM Alpha Hotels & Resorts is seeking a Banquet Head Houseperson at the Hilton Scottsdale Resort and Villas division in Scottsdale, AZ. You will supervise banquet setup teams, ensuring spaces meet hotel standards and client expectations, while coordinating with supervisors and staff for timely service.

You will handle equipment requests, maintain room readiness, and support meal service during events, while ensuring safety and accurate billing.