Night Auditor — Waterfront River-View Hotel

Hirebridge; Post Falls, Northern (ID, KY); On-site; USD 17,000 - 33,000; Full time

Job summary

Red Lion Hotel Templin’s on the River in Post Falls, Idaho is seeking a Night Auditor to greet guests, manage reservations, and handle all evening operations. You will ensure accurate check-ins, inform guests about rates and amenities, and resolve issues to guarantee a smooth, memorable stay.

The role requires a high school diploma and at least one year of customer service experience; candidates should demonstrate excellent communication and teamwork and be flexible for nights, weekends, and

Qualifications

• High school diploma required.
• At least one year of customer service experience preferred.
• Strong communication and organizational skills essential.

Responsibilities

• Perform all check-in and check-out tasks.
• Manage online and phone reservations.
• Inform customers about payment methods and verify credit card data.
• Register guests with necessary information (contact details, dates).
• Welcome guests and assign rooms.
• Provide information about hotel, rooms, rates, and amenities.
• Respond to client complaints promptly and professionally.
• Coordinate with housekeeping to prepare rooms for guests.
• Confirm group reservations and arrange services for VIPs and events.
• Upsell facilities and services when appropriate.
• Maintain bookings and payment records.
• Run overnight reports and email to management.

Skills

Customer service

Communication

Team player

Training completion

Education

High school diploma

Job description

Red Lion Hotel Templin’s on the River in Post Falls, Idaho is seeking a Night Auditor to greet guests, manage reservations, and handle all evening operations. You will ensure accurate check-ins, inform guests about rates and amenities, and resolve issues to guarantee a smooth, memorable stay.

The role requires a high school diploma and at least one year of customer service experience; candidates should demonstrate excellent communication and teamwork and be flexible for nights, weekends, and