Night Audit Specialist – Guest Services & Front Desk

RUBY RIVER HOTEL; Spokane (WA); On-site; USD 34,000 - 52,000; Full time

Job summary

Ruby River Hotel in Spokane, WA seeks a meticulous Night Auditor to provide accurate, timely information and services to guests while performing night audit procedures.

You will greet guests, process check-ins/outs, handle payments, and reconcile daily transactions. The role requires courteous communication, efficient multitasking, and a commitment to maintaining hotel security and accuracy.

Qualifications

• Experience in front desk operations or guest services.
• Strong communication and problem-solving skills.
• Ability to handle guest inquiries professionally and courteously.
• Familiarity with hotel POS and front-office procedures.

Responsibilities

• Greet guests and check them in/out efficiently and courteously.
• Obtain guest IDs and payment approvals per hotel policy.
• Record and fulfill special guest requests accurately.
• Respond to guest inquiries in a positive, helpful manner.
• Balance and reconcile daily front desk transactions and cash.

Job description

Ruby River Hotel in Spokane, WA seeks a meticulous Night Auditor to provide accurate, timely information and services to guests while performing night audit procedures.

You will greet guests, process check-ins/outs, handle payments, and reconcile daily transactions. The role requires courteous communication, efficient multitasking, and a commitment to maintaining hotel security and accuracy.