Night Auditor & Resort Guest Experience Lead

Capital Vacations, LLC; North Myrtle Beach (SC); Vor Ort; USD 32.000 - 46.000; Vollzeit

Benefits dieser Stelle

Competitive Salary

Paid Time Off and Paid Holidays

Career Growth

Medical/Dental with employer contribui

Voluntary Life Insurance, Disability,

Aflac Insurance

Company-paid life insurance and long

401 (k) retirement plan

Travel Perks to Resort Locations

Company Perks Program

Zusammenfassung

Capital Vacations, LLC is seeking a Hospitality Specialist – Night Auditor to manage all end-of-day accounting and coordinate with the security team to ensure guest safety. The role involves greeting guests, registering arrivals, managing room inventory, and handling reservations and billing system operations.

Qualified candidates will have a High School Diploma or GED and at least 1 year of Night Auditor or front desk hotel experience, with strong customer service skills and professionalism.

Qualifikationen

• Greet guests courteously and register guests into the resort.
• Knowledge of resort services, reservation and billing system, and policies and procedures.
• Maintain knowledge of emergency procedures and resort products, rates, and programs.
• Ability to answer phones promptly and professionally.
• Ensure accurate accounting of all audit-day transactions in PM and related systems.
• Distribute guest mail and packages and coordinate with departments to ensure guest satisfaction.

Aufgaben

• Greets guests and registers them into the resort.
• Assists with room inventory and availability control.
• Answers calls promptly and professionally.
• Ensures audit-day transactions are correctly entered into property management systems.
• Prepares and distributes audit reports to departments and leadership.
• Performs related duties and supports other departments as needed.

Kenntnisse

Night Audit experience

Hotel Front Desk experience

Customer service

Ausbildung

High School Diploma/GED

Jobbeschreibung

Capital Vacations, LLC is seeking a Hospitality Specialist – Night Auditor to manage all end-of-day accounting and coordinate with the security team to ensure guest safety. The role involves greeting guests, registering arrivals, managing room inventory, and handling reservations and billing system operations.

Qualified candidates will have a High School Diploma or GED and at least 1 year of Night Auditor or front desk hotel experience, with strong customer service skills and professionalism.