Night Auditor & Guest Experience Champion

Koosh Collection; Florida; On-site; USD 41,000 - 45,000; Full time

Job summary

Koosh Collection is seeking a Night Auditor to join our hospitality team. The ideal candidate will display strong attention to financial details and enjoy interacting with guests, with a genuine commitment to customer satisfaction.

Previous hotel experience is not required, but guest service experience is highly valued. The role offers opportunities to grow within the hospitality industry and develop accounting and front-desk skills through daily procedures and reports.

Qualifications

• Front desk duties, guest services, night auditor or hospitality experience preferred but not required.
• Computer proficiency is required; reservation and accounting software experience is desired.
• High school diploma or equivalent; some college preferred.

Responsibilities

• Complete bookkeeping, administrative, and accounting procedures as requested.
• Ensure every hotel guest has a pleasant stay.
• Delegate housekeeping, security, and service requests; respond to guest inquiries and resolve complaints; process reservations and check-ins.
• Compile and distribute daily, weekly, and monthly reports to GM and department heads.
• Audit and reconcile cash, card transactions, room charges, final bills, and occupancy percentages.

Skills

Front desk

Guest services

Night audit experience

Computer proficiency

Education

High school diploma

Some college

Job description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Responsibilities: • Complete additional bookkeeping, administrative, and accounting procedures as requested • Make sure every hotel guest has a pleasant stay • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required • Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management • Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages Qualifications: • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required • Proficiency with computers is required; experience with reservation and accounting software is desired • High school diploma or equivalent required; some college preferred • Requires a flexible schedule that allows for overnight shift hours • Excellent customer service and communication skills are required

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